Frost & Sullivan selects CareAR for the 2023 Enabling Technology Leadership Award in Augmented Reality
PLANO, Texas, February 7, 2023 (Newswire.com) - CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced that Frost & Sullivan selected CareAR for the 2023 Best Practices Enabling Technology Leadership Award in North American AR in the field service industry. Frost & Sullivan reserves this recognition for companies at the forefront of innovation and growth in their respective industries.
"Frost & Sullivan believes that the CareAR SXM platform and numerous examples of augmented reality innovation, including CareAR's patented state detection defines technology leadership," said Nancy Jamison, senior industry director for the digital transformation practice at Frost & Sullivan. "CareAR's comprehensive vision for field service using an SXM framework is revolutionary and will be a boon to field service and contact center employees alike."
Frost & Sullivan noted that CareAR provides easy-to-use solutions that improve field service, contact center technical support, and IT service management (ITSM) for employees (agents, IT, and field support) and customers. The positive impact on employee and customer experiences resulting from augmented reality interactions defines the CareAR SXM framework that elevates service engagement to a new level.
Leadership award qualities highlighted by Frost & Sullivan include:
- Using maturing technologies, such as augmented reality, CareAR engages the customer in new ways and increases CSAT, engagement, and brand loyalty.
- Innovating new solutions such as patented state and object detection using computer vision, the company enables visual AI verification within self-guided work instructional experiences.
- Evolving onboarding and ongoing training is vital to its SXM framework because augmented reality is relatively new and represents a culture change.
"CareAR transforms the service experience with our SXM platform that reduces costs, increases efficiencies and delivers transformational customer outcomes," said Steve Chirokas, CareAR Director, Product Marketing. "CareAR is pleased to be awarded as the leader for AR field services in North America by Frost & Sullivan, validating our unique platform capabilities and benefits."
Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each award category before determining the final award recipient. The process involves a detailed evaluation of best practices criteria for each nominated company. Read the Report Here
To learn more about CareAR and its SXM solutions, visit https://carear.com/
Contact Information:Steve Chirokas
Director, Product Marketing
[email protected]
7819290015
Original Source: Frost & Sullivan selects CareAR for the 2023 Enabling Technology Leadership Award in Augmented Reality
Sales Talent Wins ClearlyRated’s 2023 Best of Staffing Client and Talent Awards With NPS Scores of +90% and +84%
Sales Talent Inc. \u2014 2023 ClearlyRated Best of Staffing Client & Talent Winner
Sales Talent Inc. won both the Client and Talent Best of Staffing Awards for 2023.
BELLEVUE, Wash., February 7, 2023 (Newswire.com) - Sales Talent, Inc., a leading software and B2B sales recruiting firm, announced today that it had won the Best of Staffing Client and Talent Awards for superior service to its clients and candidates for the fourth year in a row. ClearlyRated's Best of Staffing® Award is earned by less than two percent of all staffing agencies in the U.S. and Canada.
- Sales Talent received a Net Promoter® Score of 90% from its clients, more than 3x higher than the industry's average of 31% in 2022.
- Sales Talent received a Net Promoter® Score of 84% from its candidates, more than 4x the industry's average of 19% in 2022.
"We have an incredible team of talented recruiters dedicated to helping our clients hire the best sales professionals possible. Winning this award four years in a row is a huge accomplishment, and I couldn't be more proud of our team," said Chris Carlson, President of Sales Talent, Inc.
"I am pleased to introduce the 2023 Best of Staffing winners alongside their validated service ratings on ClearlyRated.com," said ClearlyRated's CEO Eric Gregg. "These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders — it's truly an honor to recognize and celebrate their achievements."
About Sales Talent
Sales Talent, Inc. is a contingent and retained Go to Market recruiting firm (sales & marketing) for startup SaaS and B2B companies. We are a 4x (2020-2023) ClearlyRated Best of Staffing Award winner.
Sales roles we recruit for: SDR, BDR, AE, Major Accounts, Enterprise AE, Customer Success, Pre Sales, Sales Operations, Sales Manager, Director of Sales, VP of Sales, CRO, and CSO.
Marketing roles we recruit for: Product Marketing, Digital Demand Manager, Solutions Marketing, Social Media Marketing, Content Marketing, Marketing Manager, Brand Marketing, Director of Marketing, VP of Marketing, and CMO.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
Contact Information:Chris Carlson
President
[email protected]
425-739-9979
Original Source: Sales Talent Wins ClearlyRated's 2023 Best of Staffing Client and Talent Awards With NPS Scores of +90% and +84%
Merchant Fraud Journal Releases Biggest Annual Fraud Trends Report Yet With Insights From 16 Leading Payment and Fraud Solutions
TORONTO, February 7, 2023 (Newswire.com) - Merchant Fraud Journal releases its popular annual fraud trends report containing complete interviews conducted with 16 leading payments and fraud prevention solutions. Thousands of merchants have downloaded previous editions of the report.
As merchants continue to adapt to the ever-changing payments and fraud prevention landscape, the Merchant Fraud Journal, a leading online publication, has released a single report containing insights from 16 of the world's leading solutions.
The "Ecommerce Fraud Trends 2023" report meets merchants' need to have industry knowledge in a single, accessible resource. It is the only report released that contains in-depth, independent interviews from across the fraud prevention industry landscape about the technological and legal trends that will impact merchants' payments and fraud prevention strategies and efforts in the coming year.
"We spoke with leading industry voices and subject matter experts, and asked them to contribute their unique insights for this year's report," said Bradley Chalupski, Merchant Fraud Journal's co-founder and Editor-in-chief. "As in previous years, their response was far beyond our expectations. Merchants should have everything they need here to understand what to look out for in 2023."
"We were very excited to see how industry leaders were able to contribute valuable insights to a project without brand exclusivity. It reinforces the strong commitment these brands hold to helping merchants mitigate fraud," Dan Moshkovich, CEO and co-founder, said.
This year's Fraud Trends Report includes insights from Celebrus, ClearSale, Ekata, a MasterCard Company, F5, Feature Space, Fime, Formica, Fraud.net, Fraugster, Nethone, Ravelin, Riskified, SEON, Sift, Signifyd and Vesta. You can download your free copy today.
Contact Information:Bradley Chalupski
Editor-In-Chief
[email protected]
+1-888-370-5535
Original Source: Merchant Fraud Journal Releases Biggest Annual Fraud Trends Report Yet With Insights From 16 Leading Payment and Fraud Solutions
eRank Reports on 2022 Etsy Shopper Buying Habits
CLEVELAND, February 7, 2023 (Newswire.com) - In November of each year, top-ranked Etsy SEO site eRank surveys 1,000 consumers who have recently purchased from Etsy to inquire about their shopping experience on the online marketplace.
The purpose of the survey is to provide Etsy sellers with exclusive insight into shopper behavior that gives them a competitive edge.
Etsy is a global online marketplace renowned for unique creative items made by crafters around the world. According to its 2022 Q3 report, Etsy has 5.30 million active sellers.
On Jan. 30, 2023, eRank published its results, "Etsy Buying Habits 2022."
Highlights include shopper demographics; a look at buyer household income; for whom they are buying gifts, and for what occasions. Opinions are ranked on Etsy seller metrics ranging from item price to packaging and shipping. Communicating delays ranked highest at 83.8%. Next in importance is a near-tie between quality product photography (81.9%) and product descriptions (81.4%).
Of the 1,000 Etsy consumers surveyed, 66.7% indicated that product quality was an important part of deciding to buy from a shop more than once in 2022. What mattered most to repeat Etsy buyers were:
- Quality products
- Free and fast shipping
- Seller responsiveness
For Etsy sellers, eRank's report offers a list of recommended actions based on these and other key findings that will enable their shops to grow in 2023. The complete eRank report on 2022 Etsy Buying Habits can be viewed at https://help.erank.com/blog/etsy-buying-habits/.
Additional Information
According to top website-traffic analyst SimilarWeb, eRank is the No. 1 Etsy SEO site. Founded in 2016, eRank provides Etsy sellers with a comprehensive suite of online tools to help them discover what products shoppers are looking for, optimize their product listings, and stay on the leading edge of the latest trends. eRank offers a free plan for new sellers as well as paid options for more advanced Etsy sellers. To find out more, visit eRank.com.
Contact Information:Anthony Wolf
Founder
[email protected]
Original Source: eRank Reports on 2022 Etsy Shopper Buying Habits
Marge Carson Resumes Manufacturing, Will Reenter Casegoods Market
CLARENDON HILLS, Ill., February 7, 2023 (Newswire.com) - In just a short 60 days after acquiring high-end furniture brand Marge Carson, the new owner and chief executive Janet Linly announced that the company has resumed production and is taking orders under the new name of Marge Carson Global, Inc.
Operating from a 68,000-square-foot production facility in Tijuana, Mexico, the company has re-hired many seasoned Marge Carson craftsmen to manufacture and service its luxury brand, Linly said. "It is a testimony to the energy and experience of the Marge Carson Global team and the excitement about our vision for the brand that we have been able to resume manufacturing in only 60 days," she said. She added that the resumption of production was anticipated to take up to 12 months after acquiring the brand that had ceased operations. Marge Carson also is poised to resume production of casegoods in Indonesia in the near future, including existing and new designs.
Founded 75 years ago by interior designer Marjorie Carson and known for its plush, generously scaled, and trendsetting upholstery with exclusive fabrics and trims, Marge Carson expanded into casegoods 25 years ago under its previous owner Jim LaBarge. However, the company exited the category it imported from Indonesia and the Philippines in 2021 to centralize production in North America.
Over 400 SKUs Available Through 'Brand Ambassadors' With a New Quality Assurance Process
The luxury line of upholstery, bedroom and occasional pieces will be distributed and serviced nationally to retailers and designers through a team of "brand ambassadors," Linly said, adding that she has implemented an elevated product quality assurance process and applied new higher standards to packaging. "Commodities are sold by salespeople, but a luxury brand like Marge Carson should be represented by brand ambassadors," Linly said. She added that she has hired a new quality assurance team utilizing multiple inspection steps and is implementing new packaging to "ensure that our line is at the highest possible level of quality."
Other updates planned include a comprehensive new website and a "reintroduction and restyling of the brand" at the High Point Market at a soon-to-be-announced date, Linly said. Going forward, the Marge Carson look will be "sophisticated and classic. While we will retain the more casual bestselling collections like the Bentley and Santa Barbara upholstery lines, our focus is on elegance." Fabric selection will be collaborative, with contributions from select new designers as well as designers who have overseen textiles at Marge Carson in the past in order to achieve consistency of style but also elevate the offerings, she said.
To activate an account with Marge Carson Global, Inc., place orders or make inquiries, designers and retailers may email [email protected] or call 1.630.686.2686.
Founded in 1947 in California, Marge Carson is an iconic resource for luxury residential upholstery, bedroom, and occasional furniture available internationally through high-end furniture retailers, design center showrooms, and interior designers. In 2022, Chicagoland interior design firm and retailer Linly Designs acquired the custom furniture brand from longtime owner Jim LaBarge. For more information, visit www.MargeCarson.com or www.LinlyDesigns.com.
Contact Information:Jennifer Sterna
General Manager
[email protected]
1.630.686.2686
Original Source: Marge Carson Resumes Manufacturing, Will Reenter Casegoods Market
