SHOW BIZThe ShowBiz Clinic news

ServiceUp's InstaPay Feature for Repair Shops

LOS GATOS, Calif., April 9, 2024 (Newswire.com) - ServiceUp, a leading technology company streamlining automotive repairs, is proud to unveil a new feature designed to transform the way repair shops manage payments. With the launch of InstaPay, ServiceUp is further expediting the payment process, providing improved cash flow and increased productivity for repair shops. 

Empowering Repair Shops With InstaPay

Repair shops that are part of ServiceUp's extensive repair network or those collaborating directly with ServiceUp’s fleet and insurance customers can now leverage the power of InstaPay. This innovative payment feature expedites the payment process, ensuring that repair shops receive their funds within 24-48 hours after completing repairs, eliminating the need to wait for extended periods.

"We understand the challenges that repair shops face when it comes to managing payments," said Kunal Rupani, CPO of ServiceUp. "With InstaPay, we aim to streamline the payment process, allowing repair shops to focus on what they do best — providing exceptional repairs to their customers."

Streamlining Operations and Strengthening Partnerships

InstaPay eliminates the arduous task of chasing down late or missed payments when working directly with customers. Shops also no longer have to wait 30-60 days, the typical net payment terms, before payments hit their bank account. By providing repair shops with prompt payments, InstaPay ensures improved cash flow, enabling shops to allocate resources more effectively and confidently pursue growth opportunities.

Beyond the benefits to repair shops, InstaPay also enhances the experience for ServiceUp’s fleets and insurance customers. By ensuring timely payments, repair shops, fleets, and insurance customers can foster stronger relationships, leading to increased trust and satisfaction within the repair industry. 

The Future of Shop Payment Processing

ServiceUp's InstaPay represents a significant step forward in the automotive repair industry. By addressing the pain points associated with traditional payment processes, InstaPay empowers repair shops, fleets, and insurance customers alike, driving efficiency across the industry and fostering stronger partnerships.

"As pioneers in the automotive technology space, we are committed to innovation that delivers tangible benefits to our customers," said Kunal Rupani. "InstaPay is just the beginning of our journey towards revolutionizing the automotive repair industry, and we're excited to continue pushing boundaries and driving positive change."

About ServiceUp

ServiceUp is revolutionizing the entire car repair experience by saving businesses, policyholders, and shops from the trouble of an outdated repair ecosystem. Our tech-driven repair platform automates tasks within the repair process, resulting in increased efficiency, reduced costs, and a boost in customer satisfaction.

For more information, visit serviceup.com.

Voice Assistant Report Graphic

NEW YORK, March 27, 2024 (Newswire.com) - Today, Voices, the world’s leading voice over marketplace, published Talking Technology, a report analyzing the state of voice assistant usage in Americans, including how people use them, challenges they encounter, and potential improvements they might want to see.

The report found that over 80% of Americans use voice assistants, making them a highly prevalent digital tool. Among voice assistant users, 74% use their voice assistant multiple times per week. The widespread adoption of voice assistants should come as no surprise–from personal computers and smartphones to media consoles to vehicle infotainment systems–almost every piece of personal technology today has voice control functions integrated. But despite many users using voice assistants every day, 46% don’t feel they use their assistants to their fullest potential and leave many features underutilized.

Americans use voice assistants for a wide variety of everyday tasks, the most common being information retrieval, such as checking the weather or asking general questions on various topics (62%), communication with others (45%), playing media (43%), and smart home control (37%).

Other key findings from the report include:

• Voice assistants have become a digital Swiss Army knife: 61% of voice assistant users interact with their voice assistant at least once per day. The most commonly used voice assistants are Alexa (56%), Siri (49%), and Google Assistant (42%).
• Misunderstanding user requests is a big pain point: 60% of voice assistant users say the assistant’s ability to accurately understand their requests is one of their main frustrations.
• Smarter IS better: 45% of users say they’d use voice assistants more if they thought they were “smarter” and could provide better responses.
• Users would enjoy more human-like interactions: 36% would use voice assistants more if the interactions felt more natural and human-like.
• Generative AI could be the revamp voice assistants need: 38% of users believe that a voice assistant that uses generative AI (such as ChaptGPT) would understand requests and inquiries better than their current assistants.

“It’s clear that people want voice technology that doesn’t feel like talking to a robot; they want technology that can actually understand what they’re asking, can respond accordingly, and sounds and feels at least slightly more human in their interactions,” says Tara Parachuk, Senior Manager, Brand Communications. “Companies looking to incorporate voice-activated features into their products should prioritize developing assistants that are actually smart – ones that have a high capacity for understanding natural language and can respond to requests accordingly.

The full report can be read here: https://www.voices.com/company/press/reports/voice-assistants. For more insights into the world of voice over, visit Voices at: https://www.voices.com.

About Voices

Voices is the world's #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.